Sales FAQ

We offer the following licenses:

Data Visualization for Silverlight/WPF Enterprise Edition Developer License
Includes: One developer license for the current product version of Data Visualization for Silverlight/ WPF suite; including Charting, Gauges, Maps, GridView, TimeNavigator controls, advanced Charting and GridView features, plus the CalcEngine and the ability to handle very large data sets. Unlimited number of applications and deployment to one production server per application. Standard support service provided through our Online Support Form, with response within at most three business days is also included (6 incidents). Cost: $2,999 per developer.

Data Visualization for Silverlight/WPF Enterprise Edition Developer License with 1 Year Subscription
Includes: One developer license for the Data Visualization for Silverlight/ WPF suite; including Charting, Gauges, Maps, GridView, TimeNavigator controls, advanced Charting and GridView features, plus the CalcEngine and the ability to handle very large data sets. 1 Year of product updates, unlimited number of applications and deployment to one production server per application. Priority support service provided through our Online Support Form, with response within at most two business days is also included (10 incidents). Cost: $3,999 per developer.

Data Visualization for Silverlight/WPF Enterprise Edition Development Team License with 1 Year Subscription
Includes: Multiple developer license for the Data Visualization for Silverlight/ WPF suite; including Charting, Gauges, Maps, GridView, TimeNavigator, advanced Charting and GridView features, plus the CalcEngine and the ability to handle very large data sets. 1 Year of product updates, unlimited number of applications and deployment to one production server per application. Development team support service is also included, with unlimited rapid response support provided via Online Support Form and by phone, and response time within at most one business day. Cost: Customized volume-based pricing.

Data Visualization for Silverlight/WPF Professional Edition Developer License
Includes: One developer license for the current product version of Data Visualization for Silverlight/ WPF suite; including Charting, Gauges, Maps, GridView, TimeNavigator controls. Unlimited number of applications and deployment to one production server per application. Standard support service provided through our Online Support Form, with response within at most three business days is also included (6 incidents). Cost: $1,999 per developer.

Data Visualization for Silverlight/WPF Professional Edition Developer License with 1 Year Subscription
Includes: One developer license for the Data Visualization for Silverlight/ WPF suite; including Charting, Gauges, Maps, GridView, TimeNavigator controls. 1 Year of product updates, unlimited number of applications and deployment to one production server per application. Priority support service provided through our Online Support Form, with response within at most two business days is also included (10 incidents). Cost: $2,499 per developer.

Data Visualization for Silverlight/WPF Professional Edition Development Team License with 1 Year Subscription
Includes: Multiple developer license for the Data Visualization for Silverlight/ WPF suite; including Charting, Gauges, Maps, GridView, TimeNavigator, advanced Charting and GridView features, plus the CalcEngine and the ability to handle very large data sets. 1 Year of product updates, unlimited number of applications and deployment to up to 3 production servers per application. Development team support service is also included, with unlimited rapid response support provided via Online Support Form and by phone, and response time within at most one business day. Cost: Customized volume-based pricing.

Individual Data Visualization Components (Charting/ Gauges/ Maps/ GridView/ TimeNavigator) for Silverlight/ WPF Developer License
Includes: One developer license for the current product version of the specific control for Silverlight/ WPF. Unlimited number of applications and deployment to one production server per application. Standard support service provided through our Online Support Form, with response within at most three business days is also included (6 incidents). Cost: $599-$899 per developer.

Individual Data Visualization Components (Charting/ Gauges/ Maps/ GridView/ TimeNavigator) for Silverlight/ WPF Developer License with 1 Year Subscription
Includes: One developer license for the specific control for Silverlight/ WPF. 1 Year of product updates, unlimited number of applications and deployment to one production server per application. Priority support service provided through our Online Support Form, with response within at most two business days is also included (10 incidents). Cost: $799-$1,099 per developer.

ComponentArt UI Framework for .NET Developer License with 1 Year Subscription
Includes: One developer license for Web.UI for ASP.NET, Web.UI for Silverlight, SOA.UI for ASP.NET. 1 Year of product updates, unlimited number of applications, royalty-free deployment, and priority support services are also included. Cost: $1,299 per developer.

Web.UI for ASP.NET Developer License
Includes: One developer license, current product version for all ComponentArt UI controls for ASP.NET. Unlimited number of applications, royalty-free deployment, and standard support services are also included. Cost: $799 per developer.

Web.UI for ASP.NET Developer License with 1 Year Subscription
Includes: One developer license for all ComponentArt UI controls for ASP.NET. 1 Year of product updates, unlimited number of applications, royalty-free deployment, and priority support services are also included. Cost: $999 per developer.

Web.UI for ASP.NET Development Team License with 1 Year Subscription
Includes: Multiple developer license with 1-year subscription for all ComponentArt UI controls for ASP.NET. 1 Year of product updates, unlimited number of applications, royalty-free deployment, and priority support services are also included. Cost: Customized volume-based pricing.

Web.UI for Silverlight Developer License
Includes: One developer license, current product version for all ComponentArt Web.UI for Silverlight controls. Unlimited number of applications, royalty-free deployment, and standard support services are also included. Cost: $799 per developer.

Web.UI for Silverlight Developer License with 1 Year Subscription
Includes: One developer license for all ComponentArt Web.UI for Silverlight controls. 1 Year of product updates, unlimited number of applications, royalty-free deployment, and priority support services are also included. Cost: $999 per developer.

Web.UI for Silverlight Development Team License
Includes: Multiple developer license with 1-year subscription for all ComponentArt Web.UI for Silverlight controls. 1 Year of product updates, unlimited number of applications, royalty-free deployment, and priority support services are also included, with unlimited rapid response and phone support. Cost: Customized volume-based pricing.

SOA.UI for .NET Developer License
Includes: One developer license, current product version for the ComponentArt SOA.UI Framework, serving ASP.NET AJAX, Silverlight, WPF and Mobile UIs. 1 Year of product updates, unlimited number of applications, royalty-free deployment, and priority support services are also included. UI controls need to be purchased separately. Cost: $599 per developer.

SOA.UI for .NET Developer License with 1 Year Subscription
Includes: One developer license with 1-year subscription for the ComponentArt SOA.UI Framework, serving ASP.NET AJAX, Silverlight, WPF and Mobile UIs. 1 Year of product updates, unlimited number of applications, royalty-free deployment, and priority support services are also included. UI controls need to be purchased separately. Cost: $799 per developer.

SOA.UI for .NET Development Team License
Includes: Multiple developer license with 1-year subscription for the ComponentArt SOA.UI Framework, serving ASP.NET AJAX, Silverlight, WPF and Mobile UIs. Unlimited number of applications and deployment to up to 3 production servers per application, with unlimited rapid response and phone support. UI controls need to be purchased separately. Cost: Customized volume-based pricing.

Detailed information about license types can be found on the License Comparison page, as well as in the full End User License Agreement.

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You are entitled to receive minor product updates free of charge. In order to receive major product updates with significant functionality added, you must upgrade to the newer version by paying the upgrade cost. For example, if you purchased Web.UI for ASP.NET version version 2009.3, you must pay the upgrade cost to move to the current version 2010.1. ComponentArt offers a low-cost license upgrade path for current customers; for upgrade pricing please sales@componentart.com

In order to maximize your value and stay up to date at all times, you may wish to consider purchasing one of our Subscription Licenses. Subscription Licenses include all minor and major software updates to all products in the Web.UI suite - as well as all new component products added to the suite – for a period of 1 year.

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The Subscription License includes all minor and major product updates for a specific suite of products, for a period of one year.

A Subscription License provides the greatest long-term value, and is the best way to ensure that you are using the most powerful, up-to-date versions of our components at all times.

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Before expiry date – You will have an option to renew your Subscription License for a discounted price prior to the license expiry date. We will notify you at least 30 days prior to this date to remind you of the renewal.

After expiry date – If you decide to renew your license after the expiry date, the early renewal discount will not apply and the cost will be that of a new Subscription License.

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Note that you will receive approximately 50% early renewal discount if you renew your Subscription License before the license expiry date.

After the expiry date, the price of the license renewal will be the same as the full price of the Subscription License.

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If you do not renew your license by the specified date, you will still be able to continue to use the last version of the software released while your subscription was still active. You will not, however, continue to receive the additional benefits of our subscription service (such as major product updates and new product releases).

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Provided that THE SOFTWARE IS NOT INSTALLED AND IN USE AT THE SAME MOMENT ON BOTH WORKSTATIONS AT ANY GIVEN TIME you do not need to purchase an additional license. If more than one developer will use the product concurrently on an ongoing basis, you should purchase additional licenses.

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You can retrieve your product License Key(s) at any time by logging in to your ComponentArt user account online. Once you have logged in, simply select My Licenses from the Account dropdown menu found at the top-right each page.

If you are unable to login or otherwise retrieve your License Key(s), please contact customerservice@componentart.com. Be sure to include as much of the original purchase information as possible, including the customer information (individual and company name, including e-mail address/domain), the product & level of license purchased, and the approximate purchase date. These pieces of information will allow us to more quickly track down your order and provide you with your Product License Key.

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We offer customized Development Team licensing with volume discounts, for organizations looking to license three or more developers. Please contact our Sales department at sales@componentart.com for more information.

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You are permitted to distribute your solutions to up to 3 production servers per application with any developer license. For distribution to more than 3 production servers, your organization will need to acquire an OEM license. Please see our License Agreement and OEM Licensing pages for details regarding distribution rights for your particular license level.

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You are permitted to distribute your Data Visualization for Silverlight solutions on up to 3 production servers. For distribution to more than 3 production servers, your organization will need to acquire an OEM license. Please see our License Agreement and OEM Licensing pages for details regarding distribution rights for your particular license level.

You are permitted to distribute your Data Visualization for WPF solution royalty-free, with an unlimited number of applications and servers.

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ComponentArt offers customized, volume-discounted pricing for teams of three or more developers. To obtain your customized quote please contact sales@componentart.com with information on the number of developers you wish to license and the number of servers you are planning to deploy your application on, and we will provide a customized quote that addresses your specific needs.

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ComponentArt offers full Dashboard Solutions, Data Visualization, as well as UI consulting services. For more information please visit our Solutions section.

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ComponentArt also offers a Premium Support Services package to Development Teams for unlimited, same-day priority support. Please contact sales@componentart.com for further details.

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Production and testing servers do not need to be licensed separately; an appropriate license is required only for your company's production servers.

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ComponentArt offers simple & flexible licensing solutions for organizations that need to deploy their Data Visualization applications to more than 3 production servers. Whether you are an organization with global presence, or an ISV developing a 'shrink-wrapped' product, we will work with you to deliver the optimal OEM Licensing solution for your organization. Please contact us for more information.

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Yes. If you have previously purchased any product from ComponentArt, we are pleased to offer a discount on your license upgrade. Please see our License Upgrades page for details or contact us at sales@componentart.com.

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Absolutely. You can upgrade your license type at any time by simply paying an upgrade cost, which will be significantly discounted due to your prior purchase. For more information, please contact sales@componentart.com.

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We offer a 30-day free trial download of our products, for evaluation purposes. The free trial version offers full product features, and does not produce any warning messages. Upon the expiration of the 30-day free trial period, you will be presented with an option to license the full version of the product, or to speak to our Sales department for further assistance.

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As soon as you place your order you will immediately receive a confirmation message via e-mail, which will include a link to download the software, and a Product License Key that will "unlock" the software for full production use.

You should be able to install and fully utilize the software within minutes of placing your order.

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We are pleased to accept the following credit cards for online purchases: Visa, MasterCard/EuroCard, and American Express. For direct purchases, Purchase Orders are also accepted. We accept payments via check, money order, or bank wire transfer.

Please contact us at sales@componentart.com for more information on any of these payment options.

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All listed prices and payments are in U.S. dollars. For customers located in Canada who wish to buy from us directly, we can provide a converted quote in Canadian dollars. Please contact sales@componentart.com for details.

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We do not currently have any agreements with third-party resellers or distributors. We have, on occasion, made our software available to certain larger resellers who have exclusive contracts for software provision negotiated with particular companies, so that they may provide it to these firms.

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If you are having difficulties placing an order online, and/or are receiving an error, please contact us at sales@componentart.com, and we will help you to complete your order.

In order for us to best serve you, please make a note of the exact error message and/or behavior you are experiencing, and any error messages or reference numbers displayed.

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Yes, we offer special educational and non-profit discounts. Please contact sales@componentart.com and include your credentials (an email sent from a qualified institution is usually sufficient). You will then be provided with a discount coupon you can use in your purchase.

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Unfortunately, once the software has been delivered to you, we do not provide refunds. The key reason is that we make available a fully-functional, 30-day free trial version of the product available for evaluation. We feel that this should allow any potential customer to fully test and familiarize themselves with the product before making a purchase decision.

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The UI Framework Subscription License includes full server-side C# code for all Web.UI for ASP.NET AJAX components. The only exception is a small portion of the Chart for ASP.NET AJAX source code: ComponentArt.Web.Visualization.Charting.Shader.dll.

All client-side JavaScript source code is obfuscated due to advanced proprietary methodologies contained therein. Please note that it is virtually impossible to make meaningful changes to the obfuscated code on the client-side.

No source code is available for any control in the Data Visualization suite.

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