We've recently unveiled our new support policies here at ComponentArt, and I thought I'd take some time to explain how this came to be, and what it means for us and our customers. The biggest changes in the new system are the introduction of Support...
Seeing as how this is my first post I figured I'd introduce myself. I'm the Manager of Developer Support at ComponentArt. I've been with the company since nearly the beginning and it's been a great ride. I've been a professional developer...